The CNIL presents a webinar on the new regime for telephone prospecting and consent collection
The National Commission on Informatics and Liberty (CNIL) and the Directorate General for Competition, Consumer Affairs and Fraud Control (DGCCRF) organized a joint webinar to clarify the new regime applicable to commercial telephone prospecting.
The webinar, broadcast on September 24, 2026, details the new rules governing telephone solicitation, applicable since August 11, 2026. The main change is the prohibition of contacting a consumer by phone without having previously obtained their consent, except for exceptions. This obligation is in addition to compliance with other requirements, such as informing the individual, limiting calling hours, and the validity period of consent. The reference texts include Article L.223-1 of the Consumer Code, Decree No. 2026-662 of July 23, 2026, as well as Article 4, point 11, Article 6, Article 7 and Article 21 of the GDPR.
The webinar, broadcast on September 24, 2026, details the new rules governing telephone solicitation, applicable since August 11, 2026. The main change is the prohibition of contacting a consumer by phone without having previously obtained their consent, except for exceptions. This obligation is in addition to compliance with other requirements, such as informing the individual, limiting calling hours, and the validity period of consent. The reference texts include Article L.223-1 of the Consumer Code, Decree No. 2026-662 of July 23, 2026, as well as Article 4, point 11, Article 6, Article 7 and Article 21 of the GDPR.
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